• Delivery modes
• Deliveries tracking
• Delivery zone
• Delivery tarifs
• Deliveries rate
• Deliveries problems
• Damaged packages
• Lost packages

The type of transport we use to send your packages is Colissimo expert.

For deliveries in France, it’s a 48 hours delivery and for deliveries abroad and DOM-TOM, between 4 - 8 days delivery.

Packages monitored by Colissimo services allow a track of delivery. Indeed, an unique number is allocated in every package. You can follow the delivery evolution at the following address http://www.coliposte.net in the « Particulier » field by grabbing the number noted on the email informing you about the departure of your package from our warehouses.

We deliver everywhere in France, Corsica, Austria, Belgium, Denmark, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland and Russia.

All articles offered on our site are in supply. Therefore, all packages leave our warehouses at the latest day after order (from Monday to Friday).

Thereafter, validated orders by colissimo will be routed at the delivery address within 48 hours for deliveries in Metropolitan France (except Corsica).

For other destinations time of transportation depends on the delivery country.

Colissimo (tracked): In case of absence, a calling card will be dropped of in your mailbox. Your package will be available during 15 days at your post office.

In case of not reception of a package, we invite you to check the preparation of your order in « my account » and the progression of your package (in the tracking your order »section).

You can also contact us by mail at serviceclients@spicyjune.com for any additional information.

We ask you to refuse the delivery of a damaged package (damaged, opened, spoilt cardboard); it is imperative to refuse it.

Packages outbound of our warehouse are undamaged and must imperatively be delivered to you in blameless condition.

If no complain has been expressed, unfortunately, we won’t be able of taking into account the possible disappearances or spoiling, nor undertaking an indemnity..

If you don't receive news of your package while it was sent for more than 6 working days we invite you to contact us by clicking on the « Contact us » section.

We promise to closely investigate to the services of the Post office to give you complete information about the evolution of your package, and to reimburse you as quickly as possible.